Shipping policy

1-800 Loose Diamonds always ships fully insured via Fed Ex, UPS or speciality parcel delivery when required. We always confirm with the patron verbally, via text or email when shipping and expected delivery date. Sometimes, weather conditions and unforseeable circumstances may arise when shipping; however you item will always be fully insured.   Your precious item is insured until it is delivered.  1-800 Loose Diamonds is not responsible for the handling of your package.  Should your item arrived damaged it is crucial to document it and file a claim directly with the delivery company responsible.  Should you have any questions or concerns about delivery, please reach out to us at 213-489-7779 or via email at info@1800loosediamonds.com