Return Policy & Warranty 

Returns 

* Any jewelry purchased can be returned for a 100% money back guarantee
   within 14 days on the condition that the item is not damaged.
* All loose diamonds can be returned for 100% money back guarantee within 3 days, deposits are non-refundable.
* Custom made orders can not be returned; special circumstances may apply, such as restocking fee.
* Items purchases at wholesale jewelry tradeshows may
   not be refunded, special circumstances may apply.
 

1-800 Loose Diamonds Warranty:

* All jewelry manufacturing and repair work is done in Los Angeles, California.
* We provide our customers with lifetime cleaning and stone tightening free of charge.
* Customers are entitled to 1 free sizing within one month from purchase date.  (Special circumstance may apply)
* Gold rhodium work is not covered by warranty. (Special circumstances may apply)
* Damaged jewelry is not covered by warranty; for example, if you drop your ring and the diamonds
   become loose, broken or fall out. (Special circumstances may apply)
* Notwithstanding damage, gemstone or diamond that becomes loose in jewelry, and or falls out
    is covered and will be repaired within 6 months of the purchase date.  (Special circumstances may apply)   
*Taking our merchandise to another jeweler will automatically void any warrenty, no exceptions
 

SHOWROOM, TRADE SHOW AND ONLINE PRICES MAY DIFFER. NO EXCEPTIONS, RETURNS OR EXCHANGES WILL BE CONSIDERED UNDER ANY CIRCUMSTANCES. PRICES SUBJECT TO CHANGE WITHOUT NOTIFICATIONS.