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* Any jewelry purchased can be returned for a 100% money back guarantee within 14 days on the condition that the item is not damaged.
* All loose diamonds can be returned for 100% money back guarantee within 3 days, deposits are non-refundable.
* Custom made orders can not be returned; special circumstances may apply, such as restocking fee.
* Items purchases at wholesale jewelry tradeshows may not be refunded, special circumstances may apply.
1-800 Loose Diamonds Warranty:
* All jewelry manufacturing and repair work is done in Los Angeles, California. * We provide our customers with lifetime cleaning and stone tightening free of charge. * Customers are entitled to 1 free sizing within one month from purchase date. (Special circumstance may apply) * Gold rhodium work is not covered by warranty. (Special circumstances may apply) * Damaged jewelry is not covered by warranty; for example, if you drop your ring and the diamonds become loose, broken or fall out. (Special circumstances may apply) * Notwithstanding damage, gemstone or diamond that becomes loose in jewelry, and or falls out is covered and will be repaired within 6 months of the purchase date. (Special circumstances may apply) *Taking our merchandise to another jeweler will automatically void any warranty, no exceptions.
Trade and Show Room prices may differ from online prices. Prices subject to change without notice.