Frequently Asked Questions

Are all of your merachandise and jewelry styles listed online?
Because we are manufacturers not all of our items are available online. If there is something you can't find on our website, please don't hesitate to call us at 1800 566 7334 and we'll help you to find the piece you desire. Email us a picture and we'll make it for you.

Can you customize a product?
All of our items are customizable. Please call us for details.

Can you resize my ring?
1800LooseDiamonds will gladly resize your ring.

How many years has 1800 Loose Diamonds been in business?
We have been serving customers since 1987

How do I know how that the diamonds I purchased is the one I receive?
If you buy a certified diamond it will be shipped to you with a GIA or EGL certificate which proves the actual stone. On jewelty 1800LooseDiamonds will send you an appraisal.

What are Conflict Diamonds?
Conflict diamonds are diamonds used to fund military action by rebel armies opposed to legitimate and internationally recognized governments. These conditions are prominent in Central and West Africa. At 1800LooseDiamonds we adhere to a strict, zero-tolerance policy toward conflict diamonds.1800LooseDiamonds only deals with highly reputable and well-known diamond suppliers who participate in the System of Warranties and follow the guidelines of the Kimberly Process. All diamonds provided by 1800LooseDiamonds are obtained through legitimate sources, and are warrantied to be conflict free.

Should you have other questions or concerns about any information please call us at

Phone: 213.489.7779 / 1800 566 7334

or contact via

E-mail: lamden@1800loosediamonds.com